Terms of service

Effective date: May 3, 2022

Acceptance

It is important that you read all the following terms and conditions carefully. This Terms of Use Agreement (“Agreement”) is a legal agreement between you (“you”) and Golden Aging Answers, a sole proprietorship registered pursuant to the laws of the province of British Columbia, Canada, (“Owner”) the owner and operator of this Website (the “Website”). It states the terms and conditions under which you may access and use the Website and all written and other materials displayed or made available through the Website, including, without limitation, articles, text, photographs, images, illustrations, audio clips, video clips, computer software, and code (the “Content”). By accessing and using the Website, you expressly accept to be bound by the terms and conditions of this Agreement. If you do not accept these terms and conditions, you must not access or use the Website. The Owner may revise this Agreement at any time by updating this Agreement. Use of the Website after such changes are posted will signify your acceptance of these revised terms. You should visit this page periodically to review this Agreement.

Medical Emergency

Do NOT use the Website for medical emergencies or self-diagnosis of medical concerns and conditions. If you have a medical emergency or concern, call 9-1-1 or your local emergency number immediately, or consult with your primary health care provider. Under no circumstances should you attempt self-diagnosis or treatment based on anything you have seen or read on the Website. This Website is intended for informational purposes only.

Licensed to Practice in British Columbia; General Information is not Medical or Therapeutic Advice

Jacquelyn (Jackie) Hannaford, the principal of the Owner, is licensed by the College of Occupational Therapists of British Columbia to practice occupational therapy in British Columbia, and not in any other jurisdictions. While Ms. Hannaford is licensed to practice occupational therapy in British Columbia, she is not your therapist and none of the Content provided by her or communications you may have with her through the Website should be construed as providing advice to you or developing a therapist-patient relationship with you. You acknowledge and agree that the use of the Website does not constitute entering into a therapist-patient agreement with Ms. Hannaford.

The general information provided on the Website is for informational purposes only and is not professional medical or therapeutic, diagnostic, treatment, or care advice, nor is it intended to be a substitute therefore.

Always seek the advice of your physician or other qualified health provider licensed to practice medicine or general healthcare in your home jurisdiction concerning any questions you may have regarding any Content obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical or therapeutic advice or delay in seeking it because of the Content on this Website. Always consult with your physician or other qualified healthcare provider before embarking on a new treatment, diet, or fitness program. Information obtained on the Website is not exhaustive, nor is it specific, and does not cover all diseases, ailments, physical conditions, or their treatment and care, and is not intended for use in self-treatment. Before following any advice, information, instruction, treatment, care or the like, or relying on the Content contained on the Website, consult with a licensed medical professional in your home jurisdiction first to receive advice and diagnosis specific to your own medical circumstances.

No Endorsements

Unless specifically stated, the Owner does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or that may be advertised on the Website. Before using any specific product, service or procedure, you should consult with your own medical professionals.

User Portal Services

If you are an existing customer, the Website may allow you to communicate with the Owner by email or by some other electronic means. Communications sent by you to the Owner, or to you by the Owner via email or this Website may not be secure and may be accessible by third parties. Any use or disclosure of personal information provided by you shall be in accordance with our privacy policy.

The Owner may issue to you a username (“Username”) and a password (“Password”) to permit you to access the user portal portion of the Website. You are solely responsible for the confidentiality and use of your Username and Password. You confirm that it is a breach of this Agreement to provide the Username or Password to any other party.

Access to Content

Once an account is created, you will be able to access the Content through either a one-time purchase (“Single Purchase Content”) or through a subscription (“Subscription Content”).

Your access to Single Purchase Content will continue until the Single Purchase Content is removed from the Website, or indefinitely, if you download the Single Purchase Content from the Website, where applicable. The Single Purchase Content is billed once, at the time of purchase. You are allowed to download Single Purchase Content from the Website to use in accordance with this Agreement. The Owner reserves the right to remove Single Purchase Content from the Website, from time to time, in their sole discretion, and you will not be entitled to a refund.

Your access to Subscription Content will continue until terminated. The Subscription Content is either a monthly subscription (“Monthly Subscription Content”) or an annual subscription (“Annual Subscription Content”). Monthly Subscription Content is billed monthly while Annual Subscription Content is billed once per year. You will continue to be billed unless you cancel your Subscription Content before the billing date. You authorize us to charge you for each billing cycle to the payment method you provided via the Website. The Owner reserves the right to remove Subscription Content from the Website, from time to time, in their sole discretion, and you will not be entitled to a refund.

You can cancel your subscription to the Subscription Content at any time, and you will continue to have access to the Subscription Content until the end of your billing period. To cancel your subscription to the Subscription Content, please send an email request to GoldenAgingAnswers[AT]gmail.com with the subject “Cancel My Subscription”.

Single Purchase Content and Subscription Content pricing may change from time to time.

If you download any Content from the Website, you agree not to reproduce, distribute, modify, display, perform, public, license, create derivative works from, offer for sale, or use (except as permitted by the terms of this Agreement) the Content.

Email Communication with the Public

This Website is not a means for the Owner to communicate with the public (i) regarding questions or issues of a medical nature; (ii) to establish therapist-patient relationships; (iii) to book or cancel appointments; or (iv) for inquiries regarding fees, services, or similar matters relating to medical or occupational therapy services or advice. Email communications regarding such matters will not be responded to and will be discarded unread.

Disclaimer of Warranties

The Website and the Content are provided “AS IS” and “AS AVAILABLE.” While the Owner endeavours to provide information that is correct, accurate, current, and timely, the Owner makes no representations, warranties, or covenants, express or implied, regarding the Website and the Content including, without limitation, no representation, warranty, or covenant that (i) the Content contained in or made available through the Website or any item(s) made available on or through the Website will be of merchantable quality and/or fit for a particular purpose; (ii) the Website or Content will be accurate, complete, current, reliable, timely, or suitable for any particular purpose; (iii) that the operation of the Website will be uninterrupted or error-free; (iv) that defects or errors in the Website or the Content, be it human or computer errors, will be corrected; (v) that the Website will be free from viruses or harmful components; and (vi) that communications to or from the Website will be secure and/or not intercepted. You acknowledge and agree that your access and use of the Website and the Content is “AS IS” and is entirely at your own risk and liability.

Limitation of Liability

In no event shall the Owner, its principals, officers, directors, employees, independent contractors, agents, licensors, and their respective successors and assigns be liable for damages of any kind, including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages including, without limitation, any loss or damages in the nature of, or relating to, lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content, or your inability to use the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages. The Owner also expressly disclaims any and all liability for the acts, omissions, and conduct of any third-party user of the Website, or any advertiser or sponsor of the Website (“Third-Party”). Under no circumstances shall the Owner, its officers, directors, employees, independent contractors, agents, licensors, and their respective successors and assigns, be liable for any injury, loss, damage (including direct, special, indirect, punitive, incidental, or consequential damages), or expense arising in any manner whatsoever from (i) the acts, omissions, or conduct of any Third-Party; and (ii) any access, use, reliance upon, or inability to use any materials, content, goods, or services located at, or made available at, any Third-Party website linked to or from the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages.

Indemnity

You agree to indemnify, defend, and hold harmless the Owner, its principals, officers, directors, employees, independent contractors, agents, licensors, and their respective successors and assigns, from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including, without limitation, legal fees and disbursements, resulting directly or indirectly from (i) your breach of any of the terms and conditions of this Agreement; (ii) your access to, use, misuse, reliance upon, or inability to access or use the Website, the Content, or any Third-Party website to which the Website is or may be linked to from time to time or; (iii) your use of, reliance on, publication, communication, distribution, uploading, or downloading of anything (including the Content) on or from the Website or any Third-Party website.

Use of Website; Void Where Prohibited

The Owner administers and operates the Website from its location in British Columbia, Canada. Although the Website is accessible worldwide, not all Content are available to all persons or in all geographic locations, or appropriate or available for use outside British Columbia, Canada. The Owner reserves the right to limit, in its sole discretion, the provision of any Content to any person or geographic area. Any Content available on the Site is void where prohibited. If you choose to access the Site from outside of British Columbia, Canada, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

Copyright

The Content and the Website are protected by copyright law and is owned by the Owner and its licensors, or the party accredited as the provider of the Content. Except as granted in the limited licence herein, any use of the Content, including modification, transmission, presentation, distribution, republication, or other exploitation of the Website or of its Content, whether in whole or in part, is prohibited without the express prior written consent of the Owner. Use of the Content or the Website without the express prior written consent of the Owner may damage the Owner and may result in liability for the unauthorized use.

Limited Licence

Subject to the terms and conditions of this Agreement, you are hereby granted a limited, non-transferable, and nonexclusive licence to access, view, and use the Website and the Content for your personal, educational and non-commercial use. You are granted the right to download, store, and/or print single copies of the Content for your personal, educational and noncommercial use, provided that you maintain all copyright and other notices contained in such Content. You may not copy and/or repost items comprising the Content or the Website on the internet, including without limitation, on any social media account. You must also abide by any additional requirements governing the use of any specific Content that may be set out in the Website. In the event of a conflict between the terms of a licence governing specific Content and this Agreement, the terms of the specific licence shall govern.

Trademarks

Golden Aging Answers is a trademark of the Owner. Other names, words, titles, phrases, logos, designs, graphics, icons, and trademarks displayed on the Website may constitute registered or unregistered trademarks of the Owner or third parties. While certain trademarks of third parties may be used by the Owner under licence, the display of thirdparty trademarks on the Website should not be taken to imply any relationship or licence between the Owner and the owner of the trademark or to imply that the Owner endorses the wares, services, or business of the owner of the said trademark.

Linking

The Website may contain links to third-party Websites. These links are provided solely as a convenience to you and not as an endorsement by the Owner of any Third-Party website or the content thereof. Unless expressly stated, the Owner does not operate any Third-Party website linked to the Website and is not responsible for the content of any Third-Party website, nor does it make any representation, warranty, or covenant of any kind regarding any Third-Party website including, without limitation, (i) any representation, warranty, or covenant regarding the legality, accuracy, reliability, completeness, timeliness, or suitability of any content on such Third-Party website; (ii) any representation, warranty, or covenant regarding the merchantability and/or fitness for a particular purpose of any Third-Party website or material, content, software, goods, or services located at or made available through such Third-Party website; or (iii) any representation, warranty, or covenant that the operation of such Third-Party website will be uninterrupted or error free, that defects or errors in such Third-Party website will be corrected, or that such Third-Party website will be free from viruses or other harmful components.

While the Owner encourages links to the Website, it does not wish to be linked to or from any Third-Party website which contains, posts, or transmits any unlawful or indecent information of any kind, including, without limitation (i) any content constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, provincial, territorial, national, international law, regulation, or treaty which may be damaging or detrimental to the activities, operations, credibility, or integrity of the Owner; or (ii) any Third-Party website which contains, posts, or transmits any material or information of any kind which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark, or other proprietary rights. The Owner reserves the right to prohibit or refuse to accept any link to the Website, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time. You agree to remove any link you may have to the Website upon the request of the Owner.

Submissions

The Website may provide features which allow you to post messages and content to designated areas on the Website, to participate in chat groups, to interact with the Owner and other users and to upload files, documents, or other materials (“Submission(s)”). The Owner does not control the content of any Submissions and has no obligation to monitor the Submissions. The Owner, in its sole discretion, reserves the right at all times to disclose any information necessary to satisfy any law, regulation, or governmental or law enforcement request, or to edit, refuse to post, or refuse to remove any Submission, in whole or in part. You acknowledge that you alone are responsible for the content of your Submissions and the consequences thereof.

Rules of Conduct Regarding Submissions

When using any of the features of the Website which allow you to post, upload, or make Submissions, it is a condition of your use of the Website that you do not:

1. Restrict or inhibit any other user from using and enjoying the Website, interfere or attempt to interfere with the proper workings of the Website, or do anything, which in the sole discretion of the Owner, imposes an unreasonable or disproportionately large load on the Website infrastructure;
2. Post or transmit any unlawful, abusive, defamatory, or obscene information of any kind, including, without limitation, any submission constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any local, state, provincial, territorial, national, or international law, treaty or regulation;
3. Post or transmit any Submission, including, without limitation, articles, images, stories, software, or other material, which violates or infringes upon the rights of others or the Owner, including material which is an invasion of privacy or publicity rights, or which is protected by any intellectual property rights, including, without limitation, copyright, patent, trade secret, trademark, or other proprietary rights herein, or derivative works with respect thereto, without first obtaining permission from the Owner or rights holder;
4. Post or transmit any Submission containing personally identifiable information of yourself or of others;
5. Post or transmit any Submission which contains a virus or other harmful component;
6. Post or transmit “junk mail,” “chain letters,” unsolicited mass mailing, or “spam”; and
7. Use or “mine” the Website for commercial purposes, including, without limitation, posting, uploading, or transmitting any Submission which contains advertising, which engages in commercial activities, solicitations or sales, or which involves contests, sweepstakes, advertising, and/or pyramid schemes.

Grant of Licence Regarding Submissions

By posting or uploading Submissions to the Website, you grant the Owner a royalty-free, perpetual, non-exclusive, irrevocable, unrestricted, worldwide licence to (i) use, reproduce, store, adapt, translate, modify, make derivative works from, transmit, distribute, publicly perform, or display such Submissions for any purpose; and (ii) to sublicense to third parties the unrestricted right to exercise any of the foregoing rights. In addition to the grant of the above licence, you hereby (i) waive all rights in your Submission in favour of the Owner; (ii) consent to your name, address, and e-mail appearing as the contributor of your submission, where applicable, and to the disclosure and display of such information and any other information which appears in or is associated with your Submission; (iii) acknowledge and agree that the Owner is not responsible for any loss, damage, or corruption that may occur to your Submission; and (iv) acknowledge and agree that your Submission will be nonconfidential.

Registration

To use certain features of the Website, you may be asked to create an account with the Website. When you register with the Website, you agree (i) to provide true, accurate, current, and complete information about yourself as prompted by any registration form; and (ii) to maintain and promptly update the information to ensure it remains true, accurate, current, and complete. If the Owner has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Owner has the right to suspend or terminate your access to all or part of the Website. The Owner’s use of any personally identifying information you provide as part of the registration process is governed by the terms of our Privacy Policy.

Passwords

You are responsible for maintaining the confidentiality of the Password you use in association with your account and are responsible for all activities that occur under your User Name and Password. You agree to notify the Owner immediately of any unauthorized use of your Password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. The Owner will not be liable for any loss or damage arising from the Owner’s failure or your failure to protect your Password or account information.

Software Licence and Ownership

All software embedded in or located on or at the Website, including, without limitation, all computer code of all types and all files and/or images contained in or generated by such software (“Software”), is protected by copyright and may be protected by other rights. All such Software is owned by the Owner, its licensors, or the party accredited with ownership of such Software. You are hereby granted the right to use the Software embedded and integrated into the Website, subject to (i) the terms and conditions of this Agreement; and (ii) any additional conditions which may be imposed on your access and use of such Software.

If the Website provides Software for download, unless otherwise provided, you are hereby granted, subject to the terms of this Agreement and to any other specific terms and conditions that may apply to your downloading and use of such Software, a personal, nontransferable, non-exclusive licence to install and run one copy of the Software in object code format on a non-networked computer for your personal, educational and non-commercial use.

Except to the extent expressly permitted in this Agreement, you may not (i) use, reproduce, modify, adapt, translate, upload, download, or transmit the Software in whole or in part; (ii) sell, rent, lease, license, transfer, or otherwise provide access to the Software; (iii) alter, remove, or cover any trademarks or proprietary notices included in the Software; and/or (iv) decompile, disassemble, decrypt, extract, or reverse engineer the Software or assist others in doing so.

Other than the limited licence granted herein, nothing contained in the Website shall be construed as granting you any right, title, interest, or other licence in or to any Software embedded or integrated into the Website or made available for download from the Website, including, but not limited, to any intellectual property rights in the Software.

All Software embedded or integrated into the Website is provided “as is,” without warranties of any kind, either expressed or implied, including, without limitation, any warranty (i) that the Software is of merchantable quality and/or is fit for any particular purpose; (ii) that the Software will conform with any specification(s) relating to the Software; (iii) that the Software will be free from material defects; (iv) that the Software contains no computer viruses or other contaminants; or (v) that the Software shall process date and time-related data without causing any processing interruptions, abnormal termination, or process or manipulate any time-related data.

Tools

Any tools or calculators provided on the Website are provided for general and illustrative purposes only. Such tools and/or calculators are not medical or therapeutic advice nor are they intended to be a substitute therefor. You should not act or abstain from acting based on any information provided by any such tool or calculator available on this Website.

Security

Any information sent or received over the Internet is generally not secure. The Owner does not guarantee the security or confidentiality of any communication to or from the Website.

Modification to Website

The Owner reserves the right any time, and from time to time, to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice to you. The Owner shall have no liability to you or any Third-Party for any modifications, suspension, or discontinuance of the Website or any part thereof. Use prohibited where contrary to law. Use of this Website is unauthorized in any jurisdiction where the Website or any of the Content may violate any laws or regulations. You agree not to access or use the Website in such jurisdictions. You agree that you are responsible for compliance with all applicable laws or regulations. Any contravention of this provision (or any provision of this Agreement) is entirely at your own risk.

Governing Law and Jurisdiction

The Website is operated by the Owner from its offices within the province of British Columbia, Canada. You agree that all matters relating to your access or use of the Website and its Content shall be governed by the laws of the province of British Columbia and the laws of Canada applicable therein, without regard to conflict of laws principles. You agree and hereby submit to the exclusive and preferential jurisdiction of the courts of the province of British Columbia with respect to all matters relating to your access and use of the Website and the Content as well as any dispute that may arise therefrom and that the applicable law shall be the law of the province of British Columbia and of Canada.

Waiver

Any consent by the Owner to, or waiver of, a breach of this Agreement which you have committed, whether express or implied, shall not constitute a consent to, or waiver of any other, different or subsequent breach.

Severability

The invalidity or unenforceability of any provision of this Agreement or any covenant contained herein shall not affect the validity or enforceability of any other provision or covenant contained herein and any such invalid provision or covenant shall be deemed severable from the rest of this Agreement.

Notice

Questions or comments regarding the Website or the Content should be directed by email to GoldenAgingAnswers[AT]gmail.com.

Termination

The Owner may, in its sole discretion, cancel or terminate your right to use the Website, or any part of the Website, at any time without notice. In the event of termination, you are no longer authorized to access the Website or the Content, or the part of the Website or the Content affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Website and the disclaimers and limitations of liabilities set forth in this Agreement, shall survive termination of this Agreement. If you are terminated from accessing or using the Website or the Content, you agree not to create any other account to access the Website and Content in order to contravene the termination. The Owner shall not be liable to any party for such termination.

Entire Agreement

This is the entire Agreement between you and the Owner relating to your access and use of the Website.

Last updated: May 3, 2022